A1 Wedding Invitations

by The Office Gal

FAQs

 

 

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Frequently Asked Questions
How are orders for Invitations Shipped?
How do I get a rush order?
How are my invitations printed?
What if I have a error in my printing?
How will I receive delivery of other products?
Why do I have to pay a small order charge?
How much is the shipping cost?
What about returns?

 


How are orders for Invitations Shipped?
We represent many invitation printers/companies.  Each is unique in how they process the orders that are received and shipped directly to your door. Processing time does vary from 24 to 72 business hours and then items would ship directly to you. Shipping method is usually UPS ground service but can vary.  Upon receipt of your order you will be advised as to when you can expect delivery of your products and what method is being used to ship.

How do I get a rush order?
Email Us!  Rush service may be available for the invitation you are interested in purchasing!

How are my invitations printed?
Most invitations offered are printed using Thermography. ( A resin powder is added to wet ink, which when heated, creates a raised surface.)  Invitations printed with this process are elegant and  less expensive than engraved invitations.

What if I have a error in my printing?
If the error was on our end:
We will correct the error, reprint the product and ship it to you as soon as possible.
If the error was on your end:
We will reprint the product for you at a discounted price and ship to you in the method you have selected. Client incurs printing and shipping costs.

How will I receive delivery of other products?
Due to the many suppliers we represent delivery times will vary.  If the item is not clearly marked ask us. Otherwise, upon receipt of your order you will be advised of estimated delivery time.

Why do I have to pay a small order charge?
We give you the best price we can and several of our suppliers require a minimum order from us.  Any order of $100.00 and under will incur a small order charge of $8.50.

How much is the shipping cost?
Any product purchased from our Shopping Cart or our bCentral Gallery will receive free standard shipping within the Continental USA. UPS ground service and/or Priority mail services are used.

What about returns?
Unfortunately due to the fact that most of our products are intended for a one-time usage we cannot accept returns on products.  All sales are final.  
Should you receive a damaged item, please call (386) 427-5047 immediately.  Upon return receipt of the damaged item we will order a replacement product for you.  All returns must be made within 10 days of receipt of your product.
*No returns on personalized items, film products (cameras) or opened candy.

 

 


 Updates

 Special!!!
We now charge
$9.75 flat shipping fee only for all purchases under $200.00.
After your total reaches $200.00.

 It Then Includes Free Ground Shipping in USA!  Customers out of USA Place your order and we will calculate shipping charges then send an email with  options and costs before placing final order.

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This site was last updated 04/16/08